FAQs
General Questions
If you provided a valid email address during the checkout process, you will receive an email after your order is placed with your order details.
Payment
We accept the following payment cards: Visa, Mastercard, PayPal.
We accept the following currencies (USD).
Shipping
We ship WORLDWIDE. All of our orders are shipped on business days (Monday - Friday).
Delivery time depends on the country of receipt. Therefore, the average delivery time is between 14 to 21 working days.
Unfortunately, this is not an option at this time. We are working to make this happen!
Shipping information is delivered via email and you can check at order staus page.
The customer responds for international shipping, which may be subject to import duties and taxes. Please note, these fees are collected by the destination country, and we have no control over them.
In case the recipient refuses to receive the package, the order will be returned to Korea and will not be re-sent. The related costs (round trip shipping, customs, etc.) will be deducted from the refund.
Ex: The limit for duty-free entry into the United States is 800 USD, Russia Federation is 200 USD.
Returns
We accept returns, please check the return terms on the "Return & Refund page for more details.
Yes, you can exchange an item, please check the exchange terms on the "Return & Refund" page for more details.
Shipping for any return will be paid by the company.
Typically, it takes between 2 to 5 working days.
Other Questions
Kselectionmall’s coupons can be obtained for participating in various promotions, or after purchasing at the store.